Franchise Tax Board Notices

The California Franchise Tax Board (FTB) is part of the California Government Operations Agency that collects state personal income tax and corporate income tax of California. Per California Code Sections (§12419.2, 12419.7, 12419.9, 12419.10, 12419.11, and 12419.12), the FTB authorizes the State Controller to collect funds owed to the State University.


Why Did I receive this letter?

Our records indicate that there are past-due balances on your account at California State University, Fullerton. If you are owed a tax refund, or you win the California State Lottery, the FTB will deduct from the refund or other winnings the amount owed to the University. You have 30 days from the date of the letter to pay voluntarily before we submit your name to the Franchise Tax Board for further action.


What if I'm already on a repayment agreement with the university?

A repayment agreement does not prevent your account from being reported to the State Franchise Tax Board for recovery and payment. However, continuing with the repayment agreement will prevent your account from being fowarded to a collection agency. 


possible reasons for charges
Amount Item Type Possible reasons charges are applied
$55.00/$70.00 Application Fee Fees charged to student when applying to CSUF, regardless of attending or not attending the university.
$100.00 Orientation Fees Regardless of attending or not attending orientation, students must pay the charges applied signing up for orientation. Fees range from $20.00 - $100.00 or more, and may include parent orientation fees.
Any Financial Aid Charge backs Funds for certain grants and loans may be contingent total number of enrolled units. If a student reduces their units during a semester, disbursed funds from their eligible financial aid may need to be returned for that term.
Any Tuition Charges Charges from a past term are left unpaid. Fees originally covered by Student Loans, charbacks from inelligible financial aid funds reversed by the Office of Financial aid, or balances due to the university left unpaid.
Any Miscellaneous Campus Charges Charges may have been applied to your account from various departments on campus ranging from outstanding library fees or overdue course fees.
Any Dream/Perkins Loan Charges from past due payments on your loan. To view your account or make a payment, please go to


Charges to other departments

Student Business Services may also collect fees that originated from other CSUF departments. Charges from other departments on campus may include outstanding library fees, health center fees, etc.

Please contact the departments below for more information if you have questions regarding the departmental charges to your account. 

Departmental Contact Information
Department Phone Number Email Address
Communication (657) 278-8128  
Employee Receivables (657) 278-7354  
Extension and Int'l Programs (657) 278-2232
Housing (657) 278-4377  
Library (657) 278-3781  
Parking (657) 278-3082
Student Business Services  (657) 278-2495
Student Genius Center
Student Health Center (657) 278-7765  


Paying the outstanding balance

If you are a current student at CSUF, you can log into your Student Homepage to make a payment through your portal. For more information on making a payment, please visit the payments page on our website.

Certain charges may not be found through your student portal or payable online.


Please contact our FTB specialist:

  • If charges are not viewable on your student account
  • If you are no longer a current CSUF student
  • If you have questions about making a payment

Email our specialist at with your CWID.


How to Make A Payment Online Tutorial


Objections to Charges

If you have questions concerning the nature of this obligation or if you object to this action you must contact us before November 13, 2023. You have 30 days from the date of the letter to voluntarily pay before we submit your name to the Franchise Tax Board for further action. Any objections made will be considered and reviewed before notifying the State Controller of the debt.

Contact Information:

CSUF - Student Business Services
Gordon Hall - 180
PO Box 6808
Fullerton, CA 92834
Please include your Campus-Wide ID Number.